Rejuve Jar Esthetics' Policies
Welcome to Rejuve Jar Esthetics
I am committed to providing you with an exceptional experience. My concise guidelines are designed to foster a smooth and efficient relationship. I value your business and am confident in my ability to exceed your expectations. Let's work together to achieve great things!
Etiquette for Face-to-Face Appointments
I want to make sure you have the best experience possible. That's why I kindly ask you to arrive on time for your scheduled appointment. This will give you enough time to settle in, change clothes, fill out any necessary paperwork, and start your treatment without any stress. I can't wait to see you!
Please be advised that if you need to cancel or reschedule your treatment, kindly provide me with at least 24-hours notice. It is your responsibility to remember your appointments, but as a courtesy, I will send you a confirmation via email and/or text 24 hours prior to your scheduled appointment.
To reduce the amount of cancellations and “no-shows,” a credit is required card to hold your reservation(s). If you cancel or reschedule your reservation without giving 24-hours notice, or if you fail to show up for your scheduled appointment, I reserve the right to charge up to the full price of the service(s) reserved to your credit card.
Cancellation Fees are as Follows:
24+ hours advance notice: no fee Less than 24 hours: 50% of reserved service(s) No notice given (no-show): 100% of reserved service(s) Reservation confirmation, online or over the phone, implies acceptance of the policy.
If you are running late for your appointment by 15 minutes or more, we will need to reschedule your appointment, and you will be charged 50% of your service fee. If you are running late by less than 15 minutes, please let me know. I will try my best to adjust your appointment time without delaying other clients. However, please note that I cannot guarantee that you will be accommodated.
Rejuve Jar Esthetics accepts all major credit cards through our booking site. All transactions are processed using Stripe, a reputable payment processing company that offers both in-person and online payment solutions. I kindly request that payment be made at the time of booking and prior to the provision of services. This ensures a smooth and efficient experience for you and allows me to provide the highest level of service.
Cell Phone Policy
Please silence your mobile device during your visit to ensure an environment of optimal relaxation. By doing so, you will benefit from the full extent of relaxation amenities that your visit has to offer.
Please make sure to arrange childcare during your visit. I want to make sure that your visit goes smoothly and doesn't cause any disruptions to to your Rejuve Jar Esthetics’ experience.
Minor Treatment Policy
All minors are to be accompanied by a parent or guardian throughout their appointment. It is essential that all intake forms and consents for minors be duly signed by their parent or guardian. This protocol ensures the safety and well-being of the minor and is an indispensable requirement for me to deliver services in a responsible and professional manner.
Return & Refund Policy
- If you are a new client, please schedule a consultation prior to purchasing any skincare products to ensure that your are receiving the correct products as well as the correct recommended regimen.
- All returns must be made within 10 days of purchase with proof of purpose.
- Products returned unopened, unused, with the safety seal intact, resaleable in the original packaging, will receive a 100% refund of the product purchase price. Opened, unsealed, and/or partially used products are non-returnable.
- Shipping and handling fees are non-refundable. Purchaser is responsible for return shipping costs. Product returned by shipment must be insured and a tracking number must be provided.
- Please contact me for a return authorization number prior to shipping any return. Products returned without prior authorization will not be accepted.
- Purchase of seasonal items, "sale" items, or items special ordered for you are final.
- No refunds on services. If you are in any way dissatisfied with the service you received, please contact me immediately so together we can reach a solution. I am committed to ensuring your satisfaction!